Securus Technologies is a major supplier of equipment to the criminal justice system. Its technology is used to ensure public safety, monitoring, investigations, and corrections. The company recently published comments from users of its technology on how their technology has been of use to them.
How the Comments were Gathered
A small sample of the overwhelmingly positive comments has been published. The comments are drawn from emails and formal letters. These are comments from officials within the criminal justice system throughout the United States. The specific identifying information has been redacted to protect those that provided the information. According to the CEO of Securus Technologies, they come up with a new product at least once a week to assist officials within the criminal justice system.
Some of the Comments
One customer said that they wanted to express thanks to Securus Technologies for helping them nab a corrupt staff member. Through the data, which they gathered from phone calls they were able to get a search warrant. It led to an arrest after they found incriminating evidence.
Another commented they were able to obtain information about a civilian who admitted selling prescription drugs at a discount. Additionally, they were able to obtain information about drugs and drug selling within the prison, alcohol use, suspicious transfers of money, information about a civilian who was shot in the past, and access to cellular devices.
They also received comments praising their service. The official said that they had been using solutions provided by Securus for over ten years. During that time, they had seen Securus continue to develop technology that helped to ensure public safety.
Yet another user of technology by Securus praised them for their vision. The customer said that the continued development of new technology would help them improve the posture of jail security. The official said that continued development of tools with great investigative capability was in line with their own investigative mindset.